Canadian Social Casino Experience
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Privacy Policy

How we collect, use, and protect your personal information, with a focus on Canadian privacy standards.

Last Updated: December 6, 2025

Privacy at a Glance

Data Protection

We use industry-standard encryption and security measures to protect your information.

Your Control

You have full control over your personal data and can request access, updates, or deletion.

No Selling

We never sell your personal information to third parties for marketing purposes.

Transparency

We're transparent about what data we collect and how we use it to improve your experience.

Quick Navigation

  • 1. Introduction
  • 2. Information We Collect
  • 3. How We Use Information
  • 4. Information Sharing
  • 5. Data Security
  • 6. Your Rights
  • 7. Cookies & Tracking
  • 8. Children's Privacy
  • 9. International Transfers
  • 10. Policy Changes
  • 11. Contact Us

1. Introduction

Canadian Social Casino Experience Inc. ("we," "us," or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website canadiansocialcasinoexperience.com, use our mobile applications, or engage with our services (collectively, the "Service").

This Privacy Policy applies to all users of our Service and should be read in conjunction with our Terms & Conditions. By using our Service, you consent to the data practices described in this policy.

Our Privacy Principles

Security First

We implement robust security measures to protect your data from unauthorized access.

Data Minimization

We only collect information that is necessary for providing and improving our services.

Limited Retention

We retain your data only as long as necessary for legitimate business purposes.

Legal Compliance

We comply with applicable privacy laws and regulations in all jurisdictions we operate.

2. Information We Collect

We collect several types of information from and about users of our Service:

Personal Information

Information that identifies you personally, which you provide directly to us:

  • Account Information: Name, email address, username, password
  • Profile Information: Profile picture, date of birth, preferences
  • Contact Information: Phone number, mailing address (if provided)
  • Payment Information: Billing address, payment method details (processed securely by third-party providers)
  • Communication Data: Messages you send to us, customer support interactions

Usage Information

Information about how you use our Service, collected automatically:

  • Game Activity: Games played, session duration, achievements, virtual currency transactions
  • Device Information: Device type, operating system, browser type, unique device identifiers
  • Log Data: IP address, access times, pages viewed, referring URLs
  • Performance Data: App crashes, response times, download errors
  • Location Data: General geographic location based on IP address

Social Information

Information from social media platforms when you connect your accounts:

  • Social Media Profile: Name, profile picture, email address
  • Friend Lists: Information about your social media connections who also use our Service
  • Social Activity: Posts, shares, and interactions related to our Service

Cookies & Tracking

Information collected through cookies and similar tracking technologies:

  • Preferences: Your settings and preferences on our Service
  • Analytics: Data on website traffic, user behavior, and engagement
  • Advertising: Information used for personalized advertising (where permitted)
  • Authentication: Session management and login status

3. How We Use Your Information

We use the information we collect for various purposes, including:

To Provide & Maintain Service

  • Operating and delivering our Service
  • Managing your account and providing customer support
  • Processing transactions for virtual currency and items
  • Personalizing your gaming experience

To Improve & Develop Service

  • Analyzing usage trends to enhance features and content
  • Conducting research and development for new games and services
  • Troubleshooting and fixing technical issues
  • Monitoring the effectiveness of our marketing campaigns

To Communicate & Market

  • Sending you updates, notifications, and promotional offers
  • Responding to your inquiries and feedback
  • Delivering personalized advertisements and content
  • Conducting surveys and collecting user opinions

For Security & Compliance

  • Detecting and preventing fraud, abuse, and illegal activities
  • Enforcing our Terms & Conditions and other policies
  • Complying with legal obligations and regulatory requirements
  • Protecting the rights, property, or safety of our users or the public

Legal Basis for Processing (for Canadian users)

We process your personal information based on the following legal grounds:

  • Consent: Where you have given us explicit consent for specific processing activities.
  • Contractual Necessity: Where processing is necessary for the performance of a contract with you (e.g., providing the Service).
  • Legal Obligation: Where processing is necessary to comply with a legal obligation (e.g., tax laws).
  • Legitimate Interests: Where processing is necessary for our legitimate interests, provided your rights and freedoms do not override those interests (e.g., improving our Service, preventing fraud).

4. Information Sharing and Disclosure

We may share your information with third parties in the following scenarios:

Service Providers

We share data with third-party vendors who perform services on our behalf, such as:

  • Payment processing
  • Data analytics
  • Cloud hosting
  • Customer support
  • Marketing and advertising

Social Features

When you use social features, certain information (e.g., username, profile picture, game activity) may be visible to other users.

Legal & Compliance

We may disclose your information if required by law, subpoena, or other legal process, or if we believe it's necessary to:

  • Respond to legal requests
  • Protect our rights or property
  • Prevent fraud or illegal activities
  • Ensure the safety of our users

Business Transfers

In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

We Do Not Sell Your Personal Information

We do not sell, rent, or lease your personal information to third parties for their direct marketing purposes.

5. Data Security

We implement robust technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or destruction. These measures include:

Encryption

We use SSL/TLS encryption for data in transit and employ encryption at rest for sensitive data.

Access Controls

Access to personal data is restricted to authorized personnel on a need-to-know basis.

Firewalls & IDS

We utilize firewalls and intrusion detection systems to protect our networks.

Regular Audits

We conduct regular security audits and vulnerability assessments to identify and address risks.

No System is 100% Secure

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

6. Your Privacy Rights

You have certain rights regarding your personal information, subject to applicable laws:

Right to Access

You can request a copy of the personal information we hold about you.

Right to Rectification

You can request correction of inaccurate or incomplete personal information.

Right to Erasure

You can request the deletion of your personal information under certain conditions.

Right to Restriction

You can request that we restrict the processing of your personal information.

Right to Data Portability

You can request to receive your personal information in a structured, commonly used, and machine-readable format.

Right to Object

You can object to the processing of your personal information in certain situations.

Right to Withdraw Consent

You can withdraw your consent at any time where we rely on consent to process your information.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the methods provided in the "Contact Us" section. We may require you to verify your identity before fulfilling your request.

Email Request

Send your request to our dedicated privacy email.

Account Settings

Manage some preferences directly in your profile settings.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like web beacons and pixels) to collect and use information about you, including to serve interest-based advertising.

7.1 What are Cookies?

Cookies are small data files placed on your computer or mobile device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide reporting information.

7.2 Types of Cookies We Use

Essential Cookies

Necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you.

Analytics Cookies

Allow us to count visits and traffic sources so we can measure and improve the performance of our site.

Advertising Cookies

May be set through our site by our advertising partners to build a profile of your interests and show you relevant ads.

Preference Cookies

Enable the website to remember information that changes the way the website behaves or looks, like your preferred language or the region you are in.

7.3 Your Cookie Choices

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by:

Cookie Preference Center

Adjust your preferences directly on our website.

Browser Settings

Configure your browser to refuse all or some cookies, or to alert you when cookies are being sent.

8. Children's Privacy

Our Service is Not for Children

Our Service is not intended for individuals under the age of 18 or the age of majority in their jurisdiction. We do not knowingly collect personal information from children.

If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our servers.

9. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside Canada and choose to provide information to us, please note that we transfer the data, including Personal Data, to Canada and process it there.

Safeguards for Transfers

We implement appropriate safeguards to ensure your data is protected when transferred internationally, such as:

Standard Contractual Clauses

Using approved contractual clauses that provide adequate data protection.

Privacy Frameworks

Adhering to recognized international privacy frameworks.

Encryption

Ensuring data remains encrypted during transfer.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Mailing Address

Canadian Social Casino Experience Inc.
123 Maple Street, Suite 789
Toronto, ON M5V 3A8
Canada

Email

privacy@canadiansocialcasinoexperience.com

Phone

+1 (416) 555-0123

Effective Date: December 6, 2025

Version: 2.1

This Privacy Policy supersedes all previous versions and constitutes the entire agreement between you and Canadian Social Casino Experience Inc. regarding your privacy.

Canadian Social Casino Experience

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